We want to thank ALL of our clients for their trust and integrity...
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I want to take a moment, on behalf of Robin and myself, to thank you two for such a great effort in making all this business from the repairs, revisions, and changes to the "legaleze" of the deal almost seamless in nature.
As I load up the Element for the first trip to (our new house), I know we couldn't have done this without your expertise and great compassion. Words seem to fail in this situation. I'm sure hundreds of other real estate professionals could have orchestrated this deal, but it was your great empathy, attention to detail, and watchful-eye that made this transaction successful. The communication during the process was great and I always felt as if we were working as partners in the sale.
For years, I always thought real estate was a pretty cold business, but this experience has taught me that it is a very human situation and , with the right people, can be very empowering.
Again, thanks (beyond words) for all of your efforts, phone calls, and trouble-shooting... I know we would have been lost without such a vital effort from both of you...
Jim and Robin
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A Poem:
"There's no better feeling on this great earth than buying a home from John and Richard at HERTH.
We started out house hunting for the fun and the thrill, but where we are now seems like a dream to us still.
You both have helped make this a dream come true, we now own a home thanks to the two of you.
We'll have you over to toast the house with wine, but please accept this basket as a token of thanks in the meantime.
The Advil is for all the headaches we brought or if you're feeling over-wrought.
Hand sanitizer for all the folks you meet after you extend your hand to greet
Some office supplies to keep things flowing as the paperwork stars a-growing.
Tums to digest the on-the-run meals as you're making all those deals
Snacks to keep you satisfied, always have them by your side
Wine to celebrate the closing or to send you off dozing
And for those days when you're feeling blue, we've included sock puppets for you!
There's a book you'll find, and some other tings too, we just want you to know we appreciate you.
We love you guys. You are the best to work with and it's our pleasure to know you.
Thanks for all you did for us!"
Mike & Gina
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"Thank you for --- SO much:
For your unending patience with dumb questions and unrealistic requests, for your careful attention to important details; for the brilliant letter and tactful management of ludicrous stands on principle; for understanding what we wanted and how to get it; for knowing so much about the area, the experts.
And for your calm and friendly support through it all!
Very Gratefully,
Clara & Kevin
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"We really want to thank you for everything that you're doing to help us to get this property sold. We realize that this is not even close to a good time to try to sell, let alone a great time. Never-the-less, you keep us motivated and optimistic. Not to mention, although you must have a "million" clients, you never fail to make us feel like we are your "only clients" and that you have all the time in the world "just for us".
You have no idea how much we appreciate that. It really makes you guys shine!"
Cheryl & James
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"We have just completed the sale of two homes with John and Richard. There is nothing we could say about them that would exaggerate what a GREAT job they did!
We have sold several houses with other real estate agents before meeting John and Richard, and they are the best we have ever encountered. The level of service, superb marketing, sincere care for our needs, dedication to getting our home sold for the best price, perseverance though the escrow to ensure the deal closed, and follow up after the sale was astounding.
We wholeheartedly recommend them to anyone looking for quality real estate agents.
Thank you John and Richard!"
Kris and Jon Briody - (Easy Carmel-Style Bungalow & Stunning River Home)
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"Several months ago I walked into the HERTH Real Estate office in Guerneville with questions about buying property in Sonoma County and questions about selling our home of 30 years in San Francisco. John and Richard were there at the office that day. It was amazing to stumble upon REALTORs who were so knowledgeable about both markets. They were so helpful and pleasant that I returned many times.
When my husband and I were finally ready to put our San Francisco house up for sale we chose John and Richard to be our agents. By that time I felt completely comfortable with their knowledge of the market and really liked their honest warmth and down-to-earth approach.
John and Richard devised a strategy to sell our home, guided us through all of the steps and gave us invaluable support. The outcome was EVEN BETTER than we EXPECTED. Our experience couldn't have been better and we were thrilled. They are great people and great Real Estate Agents. We recommend them without reservation."
Pam & Bob - (Tales of the City)
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"If anyone has ever gone through the process of selling their home, they know how difficult and intrusive it can be. Although we were excited with the anticipation of our new adventure, we were not excited about the sales process. John and Richard made the entire experience painless. Both are thoughtful and professional. The house was on the MLS for a week... and the dynamic sales team sold it.. with MULTIPLE OFFERS.... and OVER ASKING price. Need we say more? What a great team!"
Shirley & Jo - (Private & Magical Setting)
